January 2026

"Beyond her remarkable teamwork, Jen is a profound exemplar of superior patient-centered care and a true champion of patient satisfaction.  She demonstrated this beautifully when caring for a Telemetry patient feeling anxious and frustrated about being hospitalized.  Jen instinctively took the critical time to sit, listen, answer all their questions about their condition and monitoring, and provide reassurance.  By addressing the patient's emotional and informational needs with such deep empathy, she transformed a potentially negative experience into one of comfort, trust, and significantly improved satisfaction with their care.  This empathetic approach is a hallmark of her practice."

March 2025

"Jen was an angel- held my hand while I cried.  Very nice, helpful, the whole hospital was great!"